Terms of service

Terms of Service

By purchasing from Back To The Garden, you agree to the following terms and conditions:

1. Products & Use

All products are intended for external use only unless clearly labeled otherwise. Our herbal and body care items are not intended to diagnose, treat, cure, or prevent any disease. Always read labels and discontinue use if irritation occurs.

2. Allergies & Sensitivities

Customers are responsible for reviewing ingredient information before purchasing. If you have allergies, sensitivities, are pregnant/nursing, or have a medical condition, consult a qualified professional before use.

3. Orders & Payment

Payment is due at checkout. We reserve the right to cancel or refuse any order for any reason, including suspected fraud or inventory issues.

4. Shipping

Processing times may vary. Once an order is shipped, we are not responsible for delays caused by the carrier, weather, or other circumstances beyond our control.

5. Returns & Refunds

Due to the nature of our products, all sales are final on opened items. Returns may be accepted on unopened, unused products according to our Return Policy.

6. Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and your order number so we can assist you.

7. Intellectual Property

All product names, labels, photos, and written content are the property of Back To The Garden and may not be copied or used without permission.

8. Limitation of Liability

By purchasing and using our products, you agree that Back To The Garden is not liable for any adverse reactions, misuse, or damages related to product use.